Testimonials

What our customers have to say...

Zach, Bill, & Kyle

Thank you guys for a very nice boat purchasing experience. Your patience and professionalism over the past 4 years is very much appreciated. We are very excited toenjoy many years of boating aboard "Sweet Dreams", and utilizing your marina and service facilities. The boat looks great!! If you ever need a reference don't hesitate to give them my name. Thank You Again for the pleasant experience and look forward to many more. ~Craig Pearson~

The entire Bills Bay Marina Crew
I just wanted to take a minute to say thanks and express my great appreciation to everyone at Bill's Bay Marina. Owning my first Rinker boat is turning out to be a truly great experience. And I'm not sure how much credit I can give to Rinker Boat Company for this great experience. Don't get me wrong... the boat itself is amazing! After owning it for almost a year it still makes me grin ear to ear just by looking at it! But, what has really set the foundation for this great experience? Well, it's ALL of you wonderful people at Bill's Bay!! You simply can't put a price on customer service and relations. The way I've been taken care of since the first time I came to look at the boat last August has been absolutely 100% excellent! Any issues that I had were taken care of immediately... and professionally. You guys could sell the worst boat in the world and I would still buy one simply because I know I would be taken care of! (But please keep selling Rinker) I look forward to doing business with you for the rest of boating days! THANKS!! See you at the rendezvous! IF IT AIN'T A RINKER...IT AIN'T RIGHT! ~Greg Carroll~

Hey Kyle!
Lynn & I wanted to thank you so much for all of the time you took in driving down to the Factory & Marina with us! That was WAY above and beyond the call of duty! Well Done! We look forward to spending more time getting to know you, and most importantly, spending that time together on our new Rinker 400!! Thanks Again Buddy! ~David Mcleod~

Kyle & Zach
We are so happy we have this tow insurance. What a nightmare! The 2 tow boat guys were knowledgable & professional. They towed us through 3 locks with no problems. I just wish there were tow boats further north on the Mississippi. ~Teresa Moon~

Zach
Thank you for your hard work and everything you have done to help me sell the boat. You are so great to work with, I appreciate your professionalism, and knowledge of the boats. You are without doubt the best in your business. ~Sue Heidt~

Zach, Mike, & Kyle
Thank you so much for helping us get our boat on the trailer at T.I.! Your help was much appreciated and everything went so smooth! ~Joe & Laura Spears~

Dear Bill & Jan
Thanks so much for the great time we had at the Rinker Rendezvous. Your hospitality and generosity were truly appreciated. What a great surprise to win the $1,000 gift certificate. we will let you know what we plan for our trip. MANY THANKS! ~ Charlie & Barb Ollman~

Bill
I would like to take a moment to put in a good word on Zach Paider. He has been most accommodating over the last couple of months selling us our first boat, a '94 26' Wellcraft Excel. He has a great sense of humor, my wife appreciates his honesty and she told me that she "trusted" him after our first encounter it was at that point I knew that we would buy from him and that he would do whatever he could to get us into a boat. He took the time, on his day off, to coordinate picking up our boat in Chaska and allowed for me to tag along and learn the ropes as he trailered it back. He has ALWAYS returned my phone calls and emails. I rarely am put on hold, except for that one time he had to discipline Kyle for stealing his Red Bull, he assured me that it wouldn't happen again. Seriously, I am so pleased about coming to Bill's Bay that I have told everyone I know about your service and people and I will continue to do so. You have hand picked the very best, congratulations! Good men are hard to find in this day and age. I look forward to a long and lasting relationship with you all! Very Best Wishes, Coup ~Pete Couper~

Dear Sirs at Rinker Boat Company
On October 6th, 2004 I purchased a new Rinker model 312 from Bill's Bay Marina in Red Wing, Minnesota. In the last 13 months, I purchased a 2003 Glastron GX 225 and a 2004 Crownline 270 CR. Each was traded in on a larger boat, in succession. My rating for the dealers for the prior boats would be poor and average, in order. I will spare you the details.

The purpose of the letter is twofold;

1.)Bill's Bay Marina, and sales VP Zach Paider, exceeded my expectations for this purchase by a considerable margin. Zach displayed professionalism and excellent product knowledge prior to the purchase. Paperwork and Trade-In went smoothly. It is a fact, I was all set to buy a Chaparral 290, even had the check made out. Zach talked me into driving down to Red Wing to see the Rinker 312. After going through the rinker, it was obviously my best option.
It was after the sale where things got interesting. It was just about shut down after the paperwork was done. Bill's Bay had the boat in the water, and perfectly detailed. This was done at a time when the shop had the heaviest schedule for winterization going on. Zach had a bottle of champagne, 2 glasses set up, and cold. It was a very high tone, an excellent touch. He briefly went over a few features, reserving check/ride for the following day. Imagine what a thoughtful way this was to spend the first minutes of on-water boat ownership.
For the check ride, Zach spent considerable time going over each and every detail of the boat, demonstarting various operations and docking. He went completely through the Mercury Marine checklist. The following day I took the boat out solo. My cell phone rang. It was Zach checking up on how the boat was going, how much I liked it! The next day Zach took time in the evening, when he was "off the clock" to spend further time at the boat answering questions and just getting to know my wife and I.

As the Rinker Corporation, you should be EXTREMELY proud to have a dealership such as Bill's Bay Marina and specifically, Zach Paider, representing your interests. I would add, I never met Zach before this purchase. He really knows boats and believes in the rinker product. My wife and I are not wealthy, We both work. But I doubt any mega-yacht purchaser has recieved a better new boat buying experience.

I looked at boats from Sea Ray, Chaparral, Four Winns and Formula. (I didn't bother with Bayliner and Crownline) Rinker advertising makes mention of a family operated business, without debt, a modest investment in plant structure, no corporate jet and a dedicated force of skilled craftsmen. I believe, upon consideration, you (Rinker) have thus managed to offer far more "boat" for any given price point in comparison. For this, you have my gratitude. Now that I have had some time to really "see" the boat and all its small details, I'm amazed at the level of craftsmanship. Things like caulk lines between fiberglass parts, difficult to get right, are perfect. The level of fit and finish is just plain outstanding. I don't claim to be an expert, but I do know boats. It's obvious someone at Rinker has really spent a lot of time in boats the size of the 312, and was able to translate that knowledge into design. This model gets up on plane with little fanfare or bow rise. It's a wonderful boat to both drive and overnight in. Everything works! I'm amazed.
Thank you Zach Paider Thank you Bill's Bay Marina Thanks to the Rinker craftsmen and women Thanks to the Rinker corporate family Sincerely, James (Jake) Collins

Dear Kyle

We want to express our most sincere gratitude for the wonderful service you have given us. Over the past twenty years we have bought and sold many boats. Our experience with you will be remembered as one of our most pleasant. Your attention to detail has been exceptional! Your understanding of our needs is greatly appreciated! Thank you again from the bottom of our hearts. Sincerely, Alan & Cheri Gibeaut

Kyle & the Team at Bills Bay Marina

I think Connie emailed you from home yesterday about the cloth or bedding?. I hope you don't think we are bugging you to death. It's just we are both very excited about this new toy, and the summer ahead. We have had many boats over our years together both new and used, but none this nice or configured like this, we are truly like kids on Christmas Eve. Kyle, I don't know if I have said this but Thank You for making this dream come true!! We had always talked about some day owning a boat like this new 280 where we could do some traveling in as we get close to our retirement. I don't think there is a day that goes by where one of us has not sat down on the couch and looked at the brochure dreaming about the summer ahead. There are many boat dealers out there trying to sell plastic, but non have been more professional than the team at Bills Bay. From the first time we met at the MPLS boat show to the Saturday when we paid you a visit and took a closer look at the new 280 it has been nothing but Professional (with a capitol P). I look forward to the team members stopping down this summer to the slip so Connie and Myself can toast you on your success on being one of the best boat dealerships we have ever done business with. Craig & Connie Almquist